TRAINING SEMINARS

DATES: 1 – 3 February 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their negotiating skills

BRIEF OVERVIEW:

• «Negotiations» and defining their dynamic components;
• bilateral negotiations; identification of the necessary conditions for effective negotiation in crisis situations;
• negotiation and simulation;
• the role of the mediator in dual negotiation processes;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in negotiating, including in crisis situations (as well as in conflict prevention).

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 15 – 17 February 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional skills in the preparation of analytical documents

BRIEF OVERVIEW:

• modern approaches and requirements for practical analytics;
• the "Policy brief" method;
• methods of "Fact checking";
• methods of analysis in the information and analytical work of state bodies;
• working with information; analysis and critical thinking;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the field of preparation of analytical documents

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 22 – 24 February 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to increase personal and team effectiveness

BRIEF OVERVIEW:

• organizational culture and public service;
• organizational culture in the context of the effectiveness of the activities of a civil servant, government body;
• organizational culture and leadership;
• practical tools for improving organizational culture in an organization;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills for the formation of an effective organizational culture

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 29 – 31 March 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• goals, objectives and principles of anti-corruption expertise;
• the organization conducting the corruptibility expert review;
• the technique of carrying out of anticorruption examination of projects of normative legal acts;
• analysis of cases on anti-corruption expertise of NPA projects;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the organization and effective conduct of anti-corruption expertise of NPA projects

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 12 – 14 April 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their skills in developing strategic documents

BRIEF OVERVIEW:

• new architecture of the state planning system;
• effective implementation of strategic and program documents;
• the basics of the budget process;
• relationship between budget and strategic planning;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the development of strategic and program documents, the formation of target indicators in strategic documents

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 24 – 26 May 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to develop effective communication skills with the population and the public

BRIEF OVERVIEW:

• three pillars of public speaking - from skills to mastery;
• Black Swan – the impact of the crisis on reputation;
• Tylenol Rule - a universal formula for responding to a crisis;
• crisis communications as a point of growth; Grassroot, opinion leaders, and the «third force». Working with New Media and Social Media in crisis

OUTCOMES: Development of professional competencies and practical skills of effective communication for crisis management

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 7-9 June 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• principles of Scrum, Agile;
• Scrum Roles;
• Elements of Scrum;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the use of Scrum, Agile technologies to increase the efficiency of your team and organization

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 27 – 29 September 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to increase their personal and team capacity to effectively manage changes

BRIEF OVERVIEW:

• the concept and tools of change management;
• change management under conditions of uncertainty (VUCA);
• key competencies of innovative changes;
• situational analysis;
• HR management;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in managing changes in the organization, taking into account the influence of external and internal factors

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 11 – 13 January 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to increase personal and team effectiveness

BRIEF OVERVIEW:

• introduction to coaching;
• the basic model of coaching;
• high quality feedback for effective communication;
• team coaching
• formation of a coaching culture;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the use of various tools and techniques of coaching for effective activities of government body or organization.

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 1 – 5 November 2021

DURATION: 5 days, 40 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional competence in the field of project management, managers and employees of project offices

BRIEF OVERVIEW:

• project management;
• international practice;
• project management standards;
• the project. the program. portfolio;
• the strategy of the organization;
• goal setting;
• operational activities;
• organizational structure
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the field of project, program and portfolio management

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 22 – 24 November 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their personal competencies in the field of effective communications

BRIEF OVERVIEW:

• the concept of «Listening state». Reputation of the state and civil servants;
• self-presentation. public speaking technologies;
• convincing performance. The pyramid of Dilts. Report;
• principles of effective communication with the population;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills of effective communication with the population and public

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 8 – 10 February 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional competence in the preparation of official documents in the State language

BRIEF OVERVIEW:

• new Latin alphabet;
• spelling rules, spelling rules of the official style;
• reading official texts written in the Latin alphabet;
• writing service notes, including in the Latin alphabet;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the preparation of official letters and documents in the state language, including the Latin alphabet

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 1 – 3 March 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their performance in a remote/online work environment

BRIEF OVERVIEW:

• adaptability to changes in the VUCA environment;
• emotional intelligence;
• effective online communications;
• managing productivity in a new environment;
• digital skills;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills to improve the efficiency of activities in conditions of uncertainty

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 26 – 28 April 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional competencies in the field of business process re-engineering

BRIEF OVERVIEW:

• process approach to organization management;
• strategic business processes;
• key business processes;
• supporting business processes;
• business model of a process-oriented body;
• principles of business process management;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills of working with business processes and projects on their formalization, optimization and digitalization

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 17 – 19 May 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional skills in the field of digital transformation of public authorities

BRIEF OVERVIEW:

• practical tools for effective work in the framework of digital transformation and digitalization projects (design thinking, business process optimization, Agile, etc.);
• implementation of the state program «Digital Kazakhstan»;
• Big Data and Artificial Intelligence;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills for effective implementation of digital transformation projects of state bodies

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 31 May – 2 June 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to develop effective communication skills with the population and the public

BRIEF OVERVIEW:

• public appearances;
• crisis communications;
• effective communication and public speaking in the state language;
• algorithm for building effective communications;
• effective feedback to the public;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills of effective communication with the population and the public

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 14 – 16 June 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve public speaking skills

BRIEF OVERVIEW:

• effective presentation;
• effective presentation and argumentation of the points of view;
• techniques of public speaking;
• basic principles of communication and use of storytelling as a method of persuasive influence;
• techniques for creating, selecting and broadcasting stories correctly;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills for effective public speaking

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 28-30 June 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• Values of an inclusive society
• State inclusive policy
• Inclusive civil servant culture
• Categories of persons with special needs
• Conditions for providing a barrier-free environment for people with special needs
• Preventive and accompanying measures

OUTCOMES: increasing knowledge about inclusive society, inclusive culture and inclusive politics; the ability to differentiate the category of persons with special needs; mastering the skills of serving people with special needs.

COMPETENCIES:

• Consumer orientation and information
• Change management
• Collaboration and interaction
• Activity management

DATES: 13 – 15 September 2021

DURATION: 5 days, 40 academic hours

PARTICIPANTS: Civil servants of local executive bodies who want  to improve their skills in the field of interethnic and interfaith relations

BRIEF OVERVIEW:

• current state of interethnic and interfaith relations in Kazakhstan;
• inclusivity and interethnic relations;
• negotiations and conflict resolution; mediation;
• crisis-communications under uncertainty

OUTCOMES: Development of professional competencies and practical skills in the implementation of state youth policy in the context of interethnic and interfaith relations

COMPETENCIES:

• decision making;
• leadership;
• stress resistance;
• cooperation and interaction

DATES: 4 – 6 October 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their personal competencies in the field of effective time management

BRIEF OVERVIEW:

• principles of time management;
• time management tools;
• effective organization of working time; the
• relationship between time management and performance;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills for effective time management

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 25 – 27 October 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to increase personal and team effectiveness

BRIEF OVERVIEW:

• design thinking and traditional thinking;
• complexity of processes and management of constant changes in the VUCA world;
• design thinking, methods and tools for stimulating innovation; design thinking in government agencies; design thinking in practice, etc.;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the use of design thinking tools for the formation and development of innovative thinking, nurturing a culture of innovation, applying the principles of design thinking in the organization's activities

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 8 - 9 November 2021

DURATION: 2 days, 16 academic hours

PARTICIPANTS: Civil servants who want  to improve their skills in visualizing big data and using it in their professional activities

BRIEF OVERVIEW:

• the importance of using data to make operational and strategic decisions;
• self-service analytics of a public authority;
• data visualization;
• working with the Power BI;
• analytical questions and answers from data;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in applying the results of big data visualization in interactive dashboards, standard Power BI charts and graphs in professional activities

COMPETENCIES:

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 15-17 March 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• solving professional issues of public administration at the regional and local level
• acquaintance with the genesis of the management method
• using program-targeted planning methods
• Administrative reforms and the role of results-based management
• prospects of consonance with the population

OUTCOMES: Development of competencies for planning and organizing activities for the provision of public services in the context of regional practice

COMPETENCIES:

• management of activities;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 19-23 April 2021

DURATION: 5 days, 40 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• Portfolio, program, project;
• Project product;
• Project triangle, project constraints;
• Project life cycle;
• Subject groups and processes;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the use of project management tools to increase the efficiency of your team and the organization

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;

5 basic competencies

DATES: 15 – 19 November 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional skills in implementing regional development policies

BRIEF OVERVIEW:

• program to attract investment to the regions;
• new approaches to the territorial development of the country;
• challenges of territorial and spatial development;
• prospects of territorial and spatial development;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the field of formation and effective implementation of regional policy

COMPETENCIES:

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES: 21-23 June 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• human rights and discrimination
• issues of equality: family and work
• management and subordination
• effective communication
• unwritten patterns: analysis of practical cases

OUTCOMES: Familiarization with the main sources of gender policy of the state and development of skills necessary for the civil servant in the implementation of activities within the framework of this policy.

COMPETENCIES:

• management of activities;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: 20-22 September 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• Features and prerequisites for regional investments
• The role of local executive bodies in the implementation of investment projects
• Investment project management
• Criteria for the effectiveness of investment projects
• Reporting on investment projects

OUTCOMES: Development of skills necessary to work at various stages of the implementation of investment projects, mastering the theoretical and practical aspects of basic concepts in the framework of investment projects.

COMPETENCIES:

• management of activities;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: October 18-20, 2021

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• Features of the organization of local self-government
• Interaction of local authorities with central state bodies
• Working with associations and communities
• Vision of perspectives
• Possibilities of unity with the population

OUTCOMES: Development of skills for solving practical problems aimed at improving the organization of activities of local self-government bodies on the basis of the practice of local self-government and through the use of various methods and forms of organization.

COMPETENCIES:

• management of activities;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: November 15-19, 2021

DURATION: 5 days, 40 academic hours

PARTICIPANTS: Civil servants who want to increase their personal and team effectiveness

BRIEF OVERVIEW:

• Theories and models of placement and organization of space and the possibilities of their empirical testing
• Critical analysis of theories about uneven development of territories
• Solving applied problems of regional development
• Critical analysis of the ways and methods of creating micro-instruments for the implementation of regional and local economic policy
• Modeling regional governance processes
• Skills and decision-making abilities aimed at achieving sustainable development of the region

OUTCOMES: Development of skills for assessing the effectiveness of various models of state policy, taking into account the strategic importance, resources and other features, as well as creating sociological tools for diagnosing the state of the region.

COMPETENCIES:

• management of activities;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies